1、The personal identification information we collect is voluntarily provided by you during registration or in response to a request for information. We can also collect your Internet protocol address ("IP address") to help diagnose problems and manage the website through our server. The IP address refers to the number assigned to your computer when you use the Internet. Your IP address can also be used to help identify you during a specific period and collect extensive statistical data. We may require you to provide an email address when using the website. In addition, when purchasing shopping vouchers, we may ask you to provide some or all of the following personal identification information: name, receiving address, e-mail, date of birth, ID card number, telephone number and payment method details (such as credit card information).

2、The use and sharing of personal information

We use your personal identification information to provide you with our relevant information, better serve you, and advertise ourselves. Our principle is not to sell or provide your personal identification information to any other organization outside of our group, except for the purpose of preventing fraud and conducting legal investigations. Without your consent, we will not disclose, sell or rent your personal identification information to any third party for marketing purposes. Despite the above regulations, we may provide your personally identifiable information to our agents and subcontractors to assist us in using your data in accordance with the provisions of this policy. For example, we may send this information to a credit card service provider to complete the payment process.

In addition, we always have the right to disclose personal proprietary information for the following purposes: (a) comply with applicable laws and regulations; (b) Respond to inquiries from government or quasi government departments; Or (c) protect our rights or property, this website, and/or other users of this website in accordance with the law. Please note that in addition to the regulations regarding the sharing of personal identification information mentioned above, we may send your information to other countries to meet our business and management needs. By submitting your personally identifiable information to us, you confirm that although we use your information in accordance with this policy, we will not be responsible for any third-party use of your data that collects and processes it.

3、 Cookies

We will use cookie technology and store data on your computer through your browser. Many websites adopt this technology because cookies enable website operators to perform many necessary tasks, including finding out if computers (and their users) have visited the website. Usually, you can change the browser to block this feature of cookies. But if you change the browser, the services (and website) may not run properly. The information stored in cookies is used for your identification. This technology enables us to provide efficient services and confirm the behavior patterns of website visitors. (Please note that minors under the age of 18 should not use this website.)

4、 Email
Please note that we may send you emails and/or short messages for the following purposes: (a) as part of the service. For example, we may send you an email in the following situations:; (b) After registration is completed, we will send you an email and/or text message informing you of your account details; (c) Send you informative emails and/or short messages regarding the services we provide (especially if you have not yet used or have been using them for a short period of time); (d) Send you the information or shopping vouchers you requested; (e) Sending news; (f) Send promotional emails and/or short messages; And (g) provide you with relevant services.

5、 Information security and preservation

We will properly hold personal identification information in accordance with our internal security policies and relevant legal regulations. We will save this data for 5 years after it is no longer in use. Although we will take reasonable measures to protect the information transmitted between the website and users, we may not be able to prevent third parties from obtaining the information without authorization or unintentionally leaking it during transmission. Users should be aware of the potential risks associated with contacting the website. If we engage in any sale, merger, consolidation, change of control, significant asset transfer, restructuring, or liquidation, we may, at our discretion, transfer, sell, or transfer the information collected on this website (including but not limited to personal proprietary information and other information) to relevant third parties.

6、 Changes to this policy

Please note that this policy forms an integral part of the terms of this website agreement and the agreements reached between you and us. We may make improvements to this policy from time to time in accordance with applicable laws. Any changes to this policy will take effect immediately after the modified content is published on this website. We will announce the change through the homepage of this website or via email (if you provide us with your email) based on the nature of the change content. However, in any case, if you continue to use this website after the change, you will be deemed to have agreed to the change. If you do not agree to all or part of the terms and modifications of this policy, please terminate your use of this website.

7、 Customer service
If you have any questions or concerns, please feel free to contact us at any time service@rooau.com